Privacy Policy

Introduction

Jigsaw Juniors ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a play session or party
• Contact us via our website or phone
• Subscribe to our newsletter
• Complete a contact form

This information may include:

• Name
• Email address
• Phone number
• Address
• Payment information (processed securely through third-party providers)

How We Use Your Information

We use the information we collect to:

• Process and manage bookings
• Communicate with you about your bookings and inquiries
• Send you marketing communications (with your consent)
• Improve our services and website
• Comply with legal obligations
• Ensure the safety and security of our venue

Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can request limitation of how we use your data.
• Right to Data Portability: You can request transfer of your data to another service.
• Right to Object: You can object to our processing of your personal data.

To exercise any of these rights, please contact us using the details provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

We may use third-party services to process payments, manage bookings, or send communications. These services have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our services are designed for children, but we collect personal information from parents and guardians only. We do not knowingly collect personal information directly from children under 13 without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: